Spectrum Vacation RentalsCrystal Coast, NC
More bookings
+74%Airbnb bookings
+35%Vrbo bookings
+36%Booking revenue
“We weren't looking for insurance. We were looking for a competitive advantage. Roam gave us one.”
Booking Income Protection
Trusted by leading professional vacation rental managers
Real results
See how operators are competing with Income Protection.
Real operators. Real outcomes.
Casago New Smyrna Beach & DaytonaFlorida
More owner value
+46%Higher management commissions
+43%More bookings
+67%Longer booking windows
“Great product. Great team. We’re charging higher rates, covering the cost, and growing net new revenue.”
SummitCove Vacation RentalsKeystone, Colorado
Protected owner income
$326K+Owner income paid
+53%Airbnb bookings
“We were so fortunate to launch Roam when we did.”
Results reflect the historical experience of individual Roam customers and are not a guarantee of future performance.
The market changed
Winning the booking is only half the job.
Professional managers are competing for guests and homeowners at the same time. Travelers expect more flexibility. Owners expect stronger financial outcomes.
Roam helps you deliver both.
More leverage on both sides of the marketplace.
Offer more competitive cancellation terms.
Protect eligible booking income and deliver a tangible financial benefit.
Why flexibility matters
Travelers increasingly expect it.
More flexible cancellation can support conversion, booking value, and revenue performance.
In their words
“Today’s traveler expects flexibility, but our homeowners expect consistency and performance. Roam allows us to deliver both.”
“Roam is a great way to provide hosts peace of mind to allow for a more flexible cancellation policy (attractive to the guest) without fearing that a last minute cancellation will cost them a large payout. The hosts I know in North Carolina that use it have really been able to capitalize on this service to set themselves apart from their competition. The results speak for themselves!”
Caroline McCarty
Market Manager at Airbnb
“Once you peel back the layers, you realize Roam is impacting booking performance, homeowner satisfaction, and the overall health of the business. It’s quite brilliant.”
Jatin Kanji
First Coast Vacation Rentals
The old tradeoff
Flexibility used to come with a catch.
Strict cancellation
Protect owner income.
with roam
Offer more flexibility.
You no longer have to choose between the guest experience and owner economics.
HOW IT WORKS
Built in. Behind the scenes.
01
Connect
Connect Roam to the systems you already use. Coverage runs in the background.
02
Guest cancels
Refund the guest according to your cancellation policy.
03
Rebook
Open the cancelled nights and rebook as you normally would.
04
Roam covers the eligible gap
If an eligible stay does not fully rebook, Roam calculates the eligible shortfall and triggers the claim automatically.
No forms. No chasing claims. No new guest workflow.
why roam
A better way for professional managers to compete.
FAQ
Does free cancellation conflict with travel insurance?
No. Flexible cancellation helps create bookings. Travel insurance helps protect them. That's why the industry's leading travel brands offer both.
Can guests opt in at checkout?
Yes. Roam supports refundable booking options at checkout, helping direct booking channels compete on flexibility without taking on cancellation risk.
What if I rebook at a lower rate?
Roam is designed to help offset the revenue gap, giving you the power to lower rates and capture demand instead of holding your breath for a full-price booking.
How long does it take to get started?
Most operators can launch in a matter of weeks. Roam integrates with leading PMS platforms and is designed to fit within existing booking and cancellation workflows.
Is this insurance?
Yes. Roam is an insurance-backed solution that protects booking revenue from covered cancellations, helping operators offer flexibility without taking on the financial risk themselves.