The platform that makes flexible bookings and protected revenue possible.

The platform that makes flexible bookings and protected revenue possible.

Cancellation protection that helps vacation rental managers improve portfolio performance with higher booking conversion, stronger owner retention, and new revenue opportunities.

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Trusted by leading property managers

Trusted by leading property managers

Meet demand, without

sacrificing revenue

If a guest cancels within your coverage window and you can't rebook the stay—or only rebook at a lower rate—your booking income is protected.

pro

7–60 days

coverage

100%

Coverage starts 60 days before arrival and holds through 7 days out

talk to us

plus

most popular

2–60 days

coverage

100%

Industry-leading flexibility— covers cancellations from 60 days all the way down to 2 days out

talk to us

custom

Your call

Not every market books the same way. Tell us how your properties fill and we'll build the window around that.

best for

Event market

Luxury properties

Long lead-time

High-value bookings

build your coverage

pro

7–60 days

coverage

100%

Coverage starts 60 days before arrival and holds through 7 days out

talk to us

plus

most popular

2–60 days

coverage

100%

Maximum flexibility — covers cancellations from 60 days all the way down to 2 days out

talk to us

custom

Your call

Not every market books the same way. Tell us how your properties fill and we'll build the window around that.

best for

Event market

Luxury properties

Long lead-time

High-value bookings

build your coverage

Coverage is subject to the terms, conditions, exclusions, and underwriting approval set forth in the Master Policy.

pro

7–60 days

coverage

100%

Coverage starts 60 days before arrival and holds through 7 days out

talk to us

plus

most popular

2–60 days

coverage

100%

Maximum flexibility — covers cancellations from 60 days all the way down to 2 days out

talk to us

custom

Your call

Not every market books the same way. Tell us how your properties fill and we'll build the window around that.

best for

Event market

Luxury properties

Long lead-time

High-value bookings

build your coverage

A New Category of Revenue Protection

Roam is more than insurance—it's a new revenue management lever that grows bookings, protects owner revenue, improves owner retention, attracts new owners, and unlocks new monetization opportunities.

without roam

Relax your policy

Higher conversion rates

Higher conversion rates

Higher conversion rates

Longer booking window

Longer booking window

Longer booking window

Better OTA visibility & ranking

Better OTA visibility & ranking

Better OTA visibility & ranking

Unprotected income

Unprotected income

Unprotected income

Unreliable cash flow

Unreliable cash flow

Unreliable cash flow

Unhappy owners

Unhappy owners

Unhappy owners

without roam

Keep strict policy

Lower conversion rates

Lower conversion rates

Shorter booking windows

Shorter booking windows

Lower OTA visibility & ranking

Lower OTA visibility & ranking

Protected income

Protected income

Predictable cash flow

Predictable cash flow

Unhappy owners

Unhappy owners

with roam

Relax your policy

Higher conversion rates

Higher conversion rates

Higher conversion rates

Longer booking windows

Longer booking windows

Longer booking windows

Better OTA visibility & ranking

Better OTA visibility & ranking

Better OTA visibility & ranking

Protected income

Protected income

Protected income

Consistent cash flow

Consistent cash flow

Consistent cash flow

Happy owners, higher retention

Happy owners, higher retention

Happy owners, higher retention

without roam

Keep strict policy

Lower conversion rates

Shorter booking windows

Lower OTA visibility & ranking

Protected income

Predictable cash flow

Unhappy owners

Today’s traveler expects flexibility, but our homeowners expect consistency and performance. Roam allows us to deliver both.

Steve Schwab

40,000 properties

Founder and CEO of Casago

Steve Schwab

40,000 properties

Founder and CEO of Casago

Roam was selected by Casago as its exclusive booking income protection partner across its global vacation rental network.

read more

BUTTON

0%

more booking revenue

Great product. Great team. We’re charging higher rates, covering the cost, and growing net new revenue.

Tim Smith

200 properties

New Smyrna Beach, FL

+0%

gross revenue per listing

Flexible policies backed by Roam unlocks risk-free growth. It’s a game changer.

Caleb Hannon

44 properties

Lake Norman, NC

+0%

more bookings

By delivering more value to owners, Roam gave us the confidence to expand margin without compromising competitiveness

Nichole Dipippo

33 properties

Chapel Hill, NC

0%

more booking revenue

Great product. Great team. We’re charging higher rates, covering the cost, and growing net new revenue.

Tim Smith

200 properties

New Smyrna Beach, FL

+0%

gross revenue per listing

Flexible policies backed by Roam unlocks risk-free growth. It’s a game changer.

Caleb Hannon

44 properties

Lake Norman, NC

+0%

more bookings

By delivering more value to owners, Roam gave us the confidence to expand margin without compromising competitiveness

Nichole Dipippo

33 properties

Chapel Hill, NC

0%

more booking revenue

Great product. Great team. We’re charging higher rates, covering the cost, and growing net new revenue.

Tim Smith

200 properties

New Smyrna Beach, FL

+0%

higher conversions

Flexible policies backed by Roam unlocks risk-free growth. It’s a game changer.

Caleb Hannon

44 properties

Lake Norman, NC

+0%

more bookings

By delivering more value to owners, Roam gave us the confidence to expand margin without compromising competitiveness

Nichole Dipippo

33 properties

Chapel Hill, NC

HOW IT WORKS

Built into your existing workflow.

01

Get connected

Connect Roam and relax your cancellation policy. Every reservation is automatically protected — nothing to explain or upsell.

02

Guest cancels, you refund

When a guest cancels, refund them like normal. No awkward conversations. No chargeback risk. Your revenue is already protected.

03

Automated Claims

Nights that don't rebook trigger automatic payouts. No forms, no follow-ups. Funds land in your account the month after departure.

Once you peel back the layers, you realize Roam is impacting booking performance, homeowner satisfaction, and the overall health of the business. It's hard to measure all of it - it’s quite brilliant in my opinion



Once you peel back the layers, you realize Roam is impacting booking performance, homeowner satisfaction, and the overall health of the business. It's hard to measure all of it - it’s quite brilliant in my opinion



Once you peel back the layers, you realize Roam is impacting booking performance, homeowner satisfaction, and the overall health of the business. It's hard to measure all of it - it’s quite brilliant in my opinion



Jatin Kanji

First Coast Vacation Rentals

why roam

More than just cancellation insurance.

Turn flexibility into a revenue strategy

Free Cancellation is a bookable amenity that support higher rates, stronger conversion, and longer booking windows.

Turn flexibility into a revenue strategy

Free Cancellation is a bookable amenity that support higher rates, stronger conversion, and longer booking windows.

Turn flexibility into a revenue strategy

Free Cancellation is a bookable amenity that support higher rates, stronger conversion, and longer booking windows.

Win and retain more owners

Stand out from the competition by creating tangible owner value beyond traditional property management through protected booking income.

Win and retain more owners

Stand out from the competition by creating tangible owner value beyond traditional property management through protected booking income.

Win and retain more owners

Stand out from the competition by creating tangible owner value beyond traditional property management through protected booking income.

Grow your margins

Turn income protection into a premium owner benefit that supports commission growth and management fee expansion.

Grow your margins

Turn income protection into a premium owner benefit that supports commission growth and management fee expansion.

Grow your margins

Turn income protection into a premium owner benefit that supports commission growth and management fee expansion.

Build more predictable earnings

Reduce cancellation volatility and create more stable cash flows, supporting stronger EBITDA quality and higher enterprise value.

Build more predictable earnings

Reduce cancellation volatility and create more stable cash flows, supporting stronger EBITDA quality and higher enterprise value.

Build more predictable earnings

Reduce cancellation volatility and create more stable cash flows, supporting stronger EBITDA quality and higher enterprise value.

FAQ

Still have questions?

Let’s talk!

Still have questions?

Let’s talk!

book a call

Does free cancellation conflict with travel insurance?

No. Flexible cancellation helps create bookings. Travel insurance helps protect them. That's why the industry's leading travel brands offer both․

Does free cancellation conflict with travel insurance?

No. Flexible cancellation helps create bookings. Travel insurance helps protect them. That's why the industry's leading travel brands offer both․

Does free cancellation conflict with travel insurance?

No. Flexible cancellation helps create bookings. Travel insurance helps protect them. That's why the industry's leading travel brands offer both․

Can guests opt-in at check-out?

Yes. Roam supports refundable booking options at checkout, helping direct booking channels compete on flexibility without taking on cancellation risk.

Can guests opt-in at check-out?

Yes. Roam supports refundable booking options at checkout, helping direct booking channels compete on flexibility without taking on cancellation risk.

Can guests opt-in at check-out?

Yes. Roam supports refundable booking options at checkout, helping direct booking channels compete on flexibility without taking on cancellation risk.

What if I rebook at a lower rate?

Roam is designed to help offset the revenue gap, giving you the power to lower rates and capture demand instead of holding your breath for a full-price booking.

What if I rebook at a lower rate?

Roam is designed to help offset the revenue gap, giving you the power to lower rates and capture demand instead of holding your breath for a full-price booking.

What if I rebook at a lower rate?

Roam is designed to help offset the revenue gap, giving you the power to lower rates and capture demand instead of holding your breath for a full-price booking.

How long does it take to get started?

Most operators can launch in a matter of weeks. Roam integrates with leading PMS platforms and is designed to fit within existing booking and cancellation workflows.

How long does it take to get started?

Most operators can launch in a matter of weeks. Roam integrates with leading PMS platforms and is designed to fit within existing booking and cancellation workflows.

How long does it take to get started?

Most operators can launch in a matter of weeks. Roam integrates with leading PMS platforms and is designed to fit within existing booking and cancellation workflows.

Is this insurance?

Yes. Roam is an insurance-backed solution that protects booking revenue from covered cancellations, helping operators offer flexibility without taking on the financial risk themselves.

Is this insurance?

Yes. Roam is an insurance-backed solution that protects booking revenue from covered cancellations, helping operators offer flexibility without taking on the financial risk themselves.

Is this insurance?

Yes. Roam is an insurance-backed solution that protects booking revenue from covered cancellations, helping operators offer flexibility without taking on the financial risk themselves.

Still have questions?

Let’s talk!

book a call

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