
GUEST EXPECTATIONS HAVE SHIFTED
Flexible cancellation drives booking performance.
Travelers increasingly expect flexibility. Properties that offer it rank higher in search, convert more guests, book further in advance, and generate more revenue across every major OTA.
Meet demand, without
sacrificing revenue
If a guest cancels within your coverage window and you can't rebook the stay—or only rebook at a lower rate—your booking income is protected.
Coverage is subject to the terms, conditions, exclusions, and underwriting approval set forth in the Master Policy.

A New Category of Revenue Protection
More than insurance, Roam helps you deliver a stronger owner value proposition while unlocking new revenue opportunities
without roam
Relax your policy
with roam
Relax your policy
HOW IT WORKS
Built into your existing workflow.
01
Get connected
Connect Roam and relax your cancellation policy. Every reservation is automatically protected — nothing to explain or upsell.
02
Guest cancels, you refund
When a guest cancels, refund them like normal. No awkward conversations. No chargeback risk. Your revenue is already protected.
03
Automated Claims
Nights that don't rebook trigger automatic payouts. No forms, no follow-ups. Funds land in your account the month after departure.
Jatin Kanji
First Coast Vacation Rentals
315 Properties
Jacksonville & Amelia Island, FL • St. Simons Island, GA
why roam
More than just cancellation insurance.
FAQ
Does free cancellation conflict with travel insurance?
No. Flexible cancellation helps create bookings. Travel insurance helps protect them. That's why the industry's leading travel brands offer both․
Can guests opt-in at check-out?
Yes. Roam supports refundable booking options at checkout, helping direct booking channels compete on flexibility without taking on cancellation risk.
What if I rebook at a lower rate?
Roam is designed to help offset the revenue gap, giving you the power to lower rates and capture demand instead of holding your breath for a full-price booking.
How long does it take to get started?
Most operators can launch in a matter of weeks. Roam integrates with leading PMS platforms and is designed to fit within existing booking and cancellation workflows.
Is this insurance?
Yes. Roam is an insurance-backed solution that protects booking revenue from covered cancellations, helping operators offer flexibility without taking on the financial risk themselves.










